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Refund Policy

TheHebrewAdventure.com - Refund Policy

We at TheHebrewAdventure.com are committed to providing you with high-quality Hebrew-learning materials. Because our products are digital goods delivered via Internet download or direct access, we generally offer a no-refund policy.

1. Digital Products (Courses, PDF, Digital Content): Due to the nature of digital content, which can be consumed or duplicated immediately upon purchase, all sales are final. According to the Israeli Consumer Protection Law, the right of cancellation does not apply to "information" as defined in the law.

2. Exceptions: We will consider refund requests only in the following technical cases:

  • Duplicate Purchase: If you accidentally purchased the same digital product twice.

  • Technical Failure: If there is a verified technical issue that prevents you from accessing the content, which our support team could not resolve within 7 business days.

3. How to Request Assistance: If you experience any issues with your digital purchase, please contact us within 14 days at: thehebrewadventure@gmail.com. Please include your order number and a description of the issue.

Additional Information:

  • By purchasing a digital product from TheHebrewAdventure.com, you acknowledge that you lose your right to a refund once the download has started or access to the content has been granted.

  • This refund policy is subject to change without notice.

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